Data protection

Odd96 Privacy Policy

Your personal information is completely secure at odd96. Everything is laid out clearly here — what data we collect, how we store it, and our commitment to never sharing it with third parties.

Last updated: January 2026

Summary: odd96 takes your privacy seriously. Your data is never sold, never shared with advertisers, and never used for anything beyond improving our services and keeping your account secure.

1 Introduction & applicability

Odd96 (referred to as "we", "the platform", or "odd96") is an online gaming platform serving players in Bangladesh. This Privacy Policy explains what information odd96 collects when you use our website and app, why we collect it, how we keep it secure, and when and with whom it may be shared.

By creating an account, playing games, or using any of our services on odd96, you are considered to have accepted this Privacy Policy. This policy is part of our Terms and Conditions and Responsible Gaming guidelinesapplicable together with.

We believe transparency is the foundation of trust. That is why odd96's Privacy Policy is written in plain, straightforward language so every member can easily understand it.

2 What Information We Collect

Odd96 collects only the information needed to provide our services. Collecting unnecessary or excessive data goes against our policy. Full details are outlined below:

Type of data Example When it is collected
Identity information Name, date of birth, national ID number At the time of registration
Contact information Email address, mobile number During registration and verification
Financial Information Mobile Banking/Nagad number, transaction history During deposits and withdrawals
Device information IP address, browser, operating system Auto-login time
Gaming information Bet history, win/loss records, session duration During gameplay
Cookie data Session tokens, preference settings During site visits

Note: odd96 never stores your password, OTP, or bank PIN. These are used in encrypted form for verification purposes only.

3 Purpose of data use

Odd96 uses your information exclusively for the following purposes:

  • Account management: To complete registration, login, and identity verification (KYC).
  • Financial transactions: To process deposits, handle withdrawals, and maintain transaction history.
  • Service Improvement: To make your gaming experience smoother and more personalized.
  • Security assurance: To prevent fraud, money laundering, and unauthorized access.
  • Legal obligations: To comply with regulatory directives and assist with legal investigations.
  • Customer support: To help the support team resolve your issues faster.
  • Responsible Gaming: Detects unusual gaming behaviour to protect members.

Odd96 never shares or sells your data to third parties for advertising purposes. Promotional messages are sent only with your consent and can be opted out of at any time.

4 Data storage & protection

Odd96 protects your data with industry-standard security technology. The key pillars of our security framework are:

  • AES-256 Encryption: All sensitive data is stored with the highest level of encryption.
  • SSL/TLS Connection: All communication between your browser and odd96 servers is encrypted.
  • Firewall protection: A multi-layered firewall is active to block unauthorised access.
  • Regular security audits: Third-party expert teams conduct regular security reviews.
  • Limited Access: Only authorized staff can access specific data.

Odd96 sets clear data retention periods: all information is kept for as long as your account remains active. After account closure, certain data may be retained for up to 5 years where required by law.

odd96 will never ask for your password over the phone or via chat. If anyone asks for your login credentials while claiming to represent odd96, it is a scam — contact our support team immediately.

5 Sharing data with third parties

Odd96 does not sell your personal information. However, certain data may be shared in the limited circumstances outlined below:

  • Payment processor: Mobile Banking, Nagad, Rocket, and USDT gateways receive only the transaction details strictly necessary to process and verify payments.
  • Game provider: Gaming session data may be shared with third-party game providers to operate their games.
  • Legal authorities: Disclosure of data is required when ordered by a valid court or government authority.
  • Fraud prevention service: Anti-fraud and KYC service providers.

In all of the above cases, third parties receive only the minimum information necessary, and they are contractually bound to comply with odd96's Privacy Policy.

odd96 never sells or transfers your information to advertisers, marketing companies, or data brokers.

6 Cookies & Tracking Technologies

Odd96 uses cookies and similar technologies on its website and app to enhance your browsing experience and ensure the site functions properly.

  • Essential cookies: To keep your login session active and maintain security. These cannot be disabled.
  • Functional cookies: To remember your language, theme, and preference settings.
  • Analytics cookies: To understand which parts of the site are used most and to improve our services.

You can disable non-essential cookies through your browser settings, though this may limit some site functionality. odd96 does not use any third-party advertising tracking cookies.

7 Your Rights & Controls

As an odd96 member, you have the following rights over your own data. Contact odd96 Support to exercise any of them.

Your Privacy Rights

Odd96 gives you full control over your data. Our support team is always ready to help you exercise any of the rights listed below.

Right to access your data

You can request a copy of the information odd96 holds about you at any time. We will provide it within 7 business days.

Right to correct your data

If your profile contains incorrect or outdated information, you can request a correction. Name and date of birth changes remain possible even after KYC verification.

Right to delete your data

After closing your account, you may request deletion of data that is no longer necessary. Certain information may be retained where required by legal obligations.

Right to restrict processing

In certain circumstances, you may request that the use of your data be restricted, particularly when the accuracy of the data is in dispute.

Right to data portability

You can request your data in a structured, machine-readable format — useful for managing your digital identity.

Right to opt out of marketing

You may opt out of promotional emails or SMS at any time. Service-related messages cannot be turned off.

8 Protection of Minors

Odd96 strictly prohibits registration by anyone under 18. Our Privacy Policy includes additional measures to protect the data of minors:

  • Age verification is mandatory during registration.
  • A national ID or birth certificate may be requested in cases of suspicion.
  • If a minor is identified, their account is immediately suspended and all associated data is permanently deleted.
  • If you suspect a minor is using odd96, please notify us immediately.

odd96 does not knowingly collect any information from minors. If we become aware that such data has been collected, we will delete it immediately.

9 Privacy Policy changes

Odd96 may update this Privacy Policy when necessary. In the event of changes:

  • Members will be notified by email or on the platform before any major changes take effect.
  • The "Last Updated" date at the top of the page will always be visible.
  • Continued use of odd96 after any changes will be considered acceptance of the updated policy.
  • If you do not consent to significant changes, you will have the option to close your account.

Odd96 support will provide previous versions of the policy upon request.

10 Contact & complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please contact the odd96 support team. We aim to respond within 48 hours.

  • Email: [email protected] (general enquiries)
  • Live chat: Log in to the platform and click the support icon
  • Support Hours: 7 days a week, 24 hours a day

If a data protection complaint remains unresolved, you may escalate it to the Bangladesh Telecommunication Regulatory Commission (BTRC) or the relevant authority.

Why is odd96 safe?

Every security layer at odd96 is designed to keep your data and funds safe.

AES-256 Encryption

All your personal and financial information is stored with military-grade AES-256 encryption — the same technology used by the world's leading banks and government agencies.

SSL/TLS Connection

Every connection you make to odd96 is secured with SSL/TLS protocol. No one can intercept your data in transit.

Two-factor authentication

With Two-Factor Authentication (2FA) enabled, no one can access your account with just a password — an OTP is always required. It's your second layer of security.

No advertising tracking

Odd96 does not use third-party advertising trackers. Your browsing behaviour is never shared with any ad network.

Regular security audits

Independent security experts regularly audit odd96's systems. Any vulnerabilities found are patched immediately.

Session Control

Your account logs out automatically after a period of inactivity. You can view and end all active sessions across devices at any time.

Start playing in a safe environment

Your data is fully protected at odd96. Register today and start your gaming experience on a platform you can trust.

Registration is completely free. No hidden charges.

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